Live Support
At Hostrocket, we understand the value of assistance whenever a technical problem is encountered. With the huge variety of hardware and software applications running on any given server system, customers often need specialized guidance in resolving device and programming conflicts. Hostrocket is one of the few website hosting companies that offers 24/7 live technical support. In addition to our free forums, trouble ticket services, and email support, we offer telephone support so you can talk to a live person about any issues regarding your shared or dedicated hosting accounts. When you host your website on our servers, we offer you multiple channels for support and can even physically re-boot your dedicated server should a problem arise. Finally, our online forums and support FAQs are there to help you with FTP, Email, Database, and script issues, making it possible for you to not only fix a problem, but also learn more advanced ways to present your data to the world at large.
Support: http://hostrocket.com/support.html
Phone (US only): 1.866.519.7079
Outside US: 1.518.371.3421
Fax: 1.518.371.5919
Email: sales@hostrocket.com